Refund policy

Due to the nature of the vintage, rare and antique items, all sales are final and I am unable to offer refunds, credits or exchanges. I make every effort possible to accurately describe the items that I list through the description and pictures.

Please read the description, examine the photos carefully, and feel free to ask questions that you may have about an item to ensure that you are completely satisfied prior to making your purchase.

However, should your order arrive damaged during delivery, it will be the responsibility of the purchaser to contact me immediately, or no later than 48 hours of delivery to promptly resolve the issue.

Purchaser/Buyer is responsible for the return shipping costs relating to the damaged order. The damaged item must be returned in protective packaging which must include it’s original shipping box(s), labels, packing materials, and photos, for a claim for damages to be processed. It may be required by the carrier to settle a claim. 

Please send me an email of your return tracking number upon shipment.

You’ll also need the receipt or proof of purchase.

To start a return, you can contact us at auntpuddingsfinds@gmail.com. Please note that returns will need to be sent to the following address: Aunt Pudding's Finds, P.O. Box 383, Missouri City, TX 77489.

If your return is accepted, we’ll send you a return shipping label, as well as instructions on how and where to send your package. Items sent back to us without first requesting a return will not be accepted.

You can always contact us for any return question at auntpuddingsfinds@gmail.com.

Damages and issues
Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.

Exceptions / non-returnable items
Unfortunately, we cannot accept returns on sale items or gift cards.

Refunds
We will notify you once we’ve received and inspected your return, and let you know if the refund was approved or not. If approved, you’ll be automatically refunded on your original payment method within 10 business days. Please remember it can take some time for your bank or credit card company to process and post the refund too.
If more than 15 business days have passed since we’ve approved your return, please contact us at auntpuddingsfinds@gmail.com.